445 Privacy Policy — How We Protect Your Data
At 445, user privacy is our priority. This document outlines the types of information we collect, how it is used, and your rights as a user of our platform in Malaysia.
Last updated: 2026. This policy applies to all 445 platform users.
1. Information We Collect
When you register and use the 445 platform, we collect several categories of information to ensure our services run smoothly and securely. This information is collected directly from you or automatically through platform technology.
Account Information
During registration, we collect your full name, email address, mobile number, date of birth, and login credentials. This information is required to verify your identity, manage your account, and confirm that you meet the platform's minimum age requirement.
Payment Information
To process deposits and withdrawals in MYR (RM), we collect information required by our approved payment processors — including the account holder's name and account details associated with FPX or e-wallet methods. Full bank account numbers are not stored directly in our systems; all processing is handled through authorised payment channels.
Device & Browser Information
Our platform automatically records your IP address, device type, operating system, browser type, pages visited, and session duration. This information is used to identify unusual access, resolve technical issues, and improve the user experience across Android, iOS, and web browsers.
Usage Data
We record activity within the platform such as games accessed, betting markets selected, session duration, and transaction history. This data helps us understand usage patterns and ensure the platform functions properly for all users in Malaysia.
2. How We Use Your Information
The information we collect is used for specific, legitimate purposes. 445 does not use your data for purposes unrelated to the platform's services without your consent.
To verify your identity and process account registration, login, withdrawals, and transaction history.
To detect fraudulent activity and unauthorised access, and to protect user accounts from misuse.
To facilitate RM deposits and withdrawals through approved local payment channels.
To analyse usage data and improve platform performance, interface design, and the mobile user experience.
To use account information to resolve enquiries, complaints, and technical support requests more efficiently.
To comply with applicable laws and regulations in Malaysia, including reporting to authorities where required.
3. Cookies & Tracking Technologies
The 445 platform uses cookies and similar technologies to enhance the user experience, remember login settings, and analyse traffic patterns. Cookies are small text files stored on your device when you visit our website.
We use three main types of cookies. First, session cookies, which are essential for core platform functions such as maintaining your logged-in status while using the platform. Second, preference cookies, which save your language settings and display preferences. Third, analytics cookies, which help us understand how users interact with the platform so we can make meaningful improvements.
You can control or block cookies through your browser settings. However, blocking essential cookies may affect certain platform functions, including the ability to log in or process transactions. We recommend allowing necessary cookies for the best platform experience.
Note: The 445 platform does not use third-party cookies for advertising purposes unrelated to our services.
4. Data Storage, Security & Sharing
Data Retention
Your personal data is stored on servers protected by industry-standard security protocols. We retain data for as long as your account is active or as needed to fulfil the purpose for which it was collected, or to meet legal obligations. When an account is closed at your request, data will be deleted or anonymised within the stipulated timeframe, unless we are legally required to retain it longer.
Security Measures
445 implements a range of technical and organisational measures to protect your data. These include data encryption during transmission using secure protocols, strict access controls on internal databases, continuous monitoring for suspicious activity, and clearly defined incident response procedures. That said, no system is completely immune, and users also play a role in keeping their accounts secure.
Third-Party Sharing
445 does not sell or rent users' personal data to third parties for marketing purposes. We only share information in the following situations: with approved payment processors to facilitate transactions in RM; with technical service providers that support platform operations under strict confidentiality agreements; or with the relevant authorities when required by Malaysian law. All third parties we work with are obligated to comply with appropriate data protection standards.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 445 platform user, you have certain rights regarding your personal data. These include the right to access a copy of the personal data we hold about you; the right to request a correction if your information is inaccurate or incomplete; the right to request deletion of your data under certain circumstances where there is no legal obligation to retain it; and the right to object to the processing of your data in certain situations. To submit any request relating to these rights, please contact our support team using the details provided below.
Changes to the Privacy Policy
445 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. Any significant changes will be communicated to users via an in-account notice or to the registered email address. The most recent update date will always be displayed at the top of this page. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact the 445 customer support team by email: [email protected]. You may also refer to the FAQ for answers to frequently asked questions about privacy and account security. We aim to respond to all enquiries within a reasonable timeframe.
- Right to access stored personal data
- Right to request correction of inaccurate information
- Right to request data deletion under certain circumstances
- Right to object to data processing under certain circumstances
- Right to withdraw consent at any time
Still Have Questions About Your Privacy?
Check our FAQ section for more details, or reach out directly to the 445 support team. We're here to help.